Privacy policy

COMBOX LOGISTICS DELIVERY LTD(company number: 205190880, located at g.k. Hristo Smirnenski, ul. "Geo Milev" 116B, 1574 Sofia, Bulgaria) provides services under Bulgaria  law. We prioritize the security and confidentiality of your personal information. To ensure the safety of your data, we use transport layer security (TLS), formerly known as secure sockets layer (SSL), when transmitting personal and sensitive information, such as credit cards.

Rest assured that we do not store any credit card data.

At COMBOX LOGISTICS DELIVERY LTD, we are committed to delivering quality services while safeguarding the privacy of our website visitors (referred to as 'you' or 'users'). Our Privacy Policy outlines how we collect, store, and use your personal information. Before proceeding to use the website, we encourage you to read and understand this policy.

Policy Updates

We may update this Privacy Policy occasionally, and any revisions will be posted on the website. We recommend that you review the policy periodically and stay informed about any changes. By continuing to use the GameRealmStore website and its services, you signify your consent to the updated Privacy Policy.

Scope of Application

This Privacy Policy applies to all interactions with GameRealmStore. It covers the information we collect or process while you use the website. By interacting with GameRealmStore, you agree to the terms of this Privacy Policy and the use of your data as described therein. If you have any objections to the Policy, please refrain from further activities on the website.

Third-Party Links

The GameRealmStore website may contain links to other websites and services. When you navigate to these external platforms, data processing governed by their own privacy policies may occur. Users are solely responsible for understanding and adhering to these third-party policies before making any decisions.

Processed Data

Data processing, as mentioned in this Privacy Policy, encompasses all actions related to a user's data, including aggregation, modification, and deletion.

We may automatically collect certain personal information when you use our services or browse the GameRealmStorewebsite. This may include contact information and general financial data for processing payments, such as payment information, credit card details, transaction history, and purchased goods and services. This helps us prevent fraud and improve our services.

Additionally, technical information like IP addresses, connection dates and times, website usage patterns (pages visited), and preferences may be gathered.

Cookies are used as well to collect specific data, essential for the proper functioning of the website. Cookies enable us to customize user experiences and maintain statistics for evaluation and promotion purposes.

Please note that we do not gather personal information related to age, sex, gender, race, political views, religious beliefs, health, criminal history, or biometrics. We advise users to refrain from entering such sensitive data on the website.

Means of Collection

Your personal information may be acquired through various means, such as when you submit contact information, set up an account, complete a profile, or interact with the website. We may also collect non-personal data through cookies, web tags, and third-party software and tools. By analyzing user preferences and interactions, we strive to enhance our services and cater to your needs.

We may gather and utilize data made available through unaffiliated platforms, such as social networks, gaming platforms, and third-party websites. Unaffiliated platforms may provide access to parts of your data and share information about your accounts, which we use for statistical analysis and improving the gaming experience.

Please review the terms of use and privacy policies of these third-party platforms to understand how your data is managed and shared.

Processing Purposes

We follow legally valid guidelines for processing your personal information, which includes identity and contact details, banking and financial data, and information collected during sales and marketing activities. The legitimate justifications for processing include meeting our and users' obligations under the Terms of Use, communication between you and GameRealmStore, enabling registration, purchases, and product suggestions, detecting and identifying improper or fraudulent conduct, evaluating marketing activities, enhancing service quality, and complying with legal requests from authorized bodies.

Your data may also be processed for valid reasons without requesting your explicit permission, except for marketing messages, which require your consent.

Data Disclosure

We may disclose information to partners, affiliates, advertising, and analytics services, as well as services that facilitate identity verification to maintain GameRealmStore's functionality. We may share the personal information you provide or obtained from third parties in accordance with this Policy.

We may also disclose your data to affiliated and external third parties who assist us in providing services, executing monetary operations, offering technical support, maintaining IT systems, conducting analytics, hosting websites, and related tasks. We ensure that third parties adhere to this Policy and handle your data lawfully and responsibly.

In certain cases, we may be obliged to disclose your personal information to state government authorities to fulfill legal obligations, comply with the law, and protect our rights and safety.

Storage and Maintenance

We retain user data for the necessary duration to meet legal, regulatory, accounting, and related obligations. The storage period also depends on our grounds for anticipating legal conflicts or complaints. We take reasonable precautions to prevent unauthorized access to your information and ensure that only authorized individuals have access to it.

While we strive to maintain accurate user information, we encourage users to make changes directly when possible. If assistance is required, please reach out to the GameRealmStore team for support.

User Rights

Users have various rights regarding their data under laws and regulations designed to protect personal information. These rights include accessing and obtaining a copy of their data, receiving transparent information about how their data is handled, correcting incorrect or outdated information, withdrawing consent for specific data processing, requesting data portability, and protesting against certain data uses for research or public good based on legitimate interests.

GDPR Requirements

We value your privacy and adhere to all guidelines set out by the GDPR (General Data Protection Regulation). Personal data refers to any information relating to an identifiable person, whether directly or indirectly, such as name, address, email, identification number, location data, online identifier, or image.

We only collect personal data with your consent or when processing is in our legitimate interests and not overridden by your rights. We do not purchase data on individuals or organizations for unsolicited marketing or any other purpose, nor do we sell or share data, except with funding partners (anonymized unless consent is given).

We use organizational and technical security measures to prevent unauthorized access to your personal information.

Miscellaneous

For inquiries regarding this Privacy Policy, please contact the GameRealmStore support team using the provided contact information.

This Privacy Policy complements and clarifies the GameRealmStore Terms and Conditions. We reserve the right to modify this privacy notice at any time, and any updates will be available in the current version of the Policy. The modified version will become effective upon being posted on the GameRealmStore website unless otherwise specified.